Privacy Policy rmc88 — Your Data Security Is Our Priority

1 Introduction and Our Privacy Commitment

Rmc88 ("we", "Platform", "company") is fully committed to protecting the privacy of every individual who uses our platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, disclosure, and protection of your personal data when you access or use the rmc88.onl website and the rmc88 mobile app.

This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. We believe transparency is the foundation of trust, which is why we strive to explain our data practices in language that is easy for our users to understand.

By registering and using the rmc88 platform, you agree to the terms set out in this Privacy Policy. If you disagree with any aspect of this policy, we encourage you to contact us before completing registration so we can address any concerns.

2 Types of Information We Collect

To provide you with a secure, seamless, and personalised experience, rmc88 collects several categories of information. This is collected directly from you, automatically during platform use, and in some cases, from trusted third-party sources.

As part of the Know Your Customer (KYC) process, we may request copies of identity documents such as a national ID, passport, or supporting financial documents. All such documents are stored in a secure environment and accessed only by specifically authorised personnel.

3 How We Use Your Data

Every piece of data collected by rmc88 has a clear and legitimate purpose. We do not use your data beyond the scope stated in this policy without obtaining additional consent from you.

• Identity Verification and KYC: Verifying that you are a legitimate individual aged 18 and above and meet the rmc88 platform membership requirements.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions in your account accurately and securely.
• Customer Support: Providing technical assistance, responding to inquiries, and resolving your complaints effectively.
• Platform Security: Detecting and preventing fraud, money laundering, multiple account usage, and any suspicious activity.
• Legal Compliance: Meeting our obligations under applicable Malaysian laws including PDPA 2010 and financial reporting requirements.
• Platform Improvements: Analyzing usage patterns to improve interface design, system performance, and overall user experience.
• Service Communications: Sending important notifications about your account, changes to terms, security activity, and promotions you have opted to receive.

Rmc88 adheres to the principle of data minimisation — meaning we only process data that is strictly necessary for the stated purpose. Every material data processing decision is regularly audited by our internal compliance team.

4 Information Sharing and Disclosure

Rmc88 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. However, in the course of legitimate platform operations, there are limited situations where your data may need to be shared with other parties.

• Payment Service Providers: Required transaction information is shared with certified payment providers such as DuitNow, FPX, and digital wallet providers to enable secure transaction processing. These providers are bound by strict confidentiality agreements.
• Game Providers: Minimal session and game transaction information is shared with third-party game providers integrated into the rmc88 platform for game operation purposes only.
• Legal Authority: rmc88 will disclose information to government authorities or law enforcement when required by court order, writ, or other lawful request.
• Technology Service Providers: Cloud infrastructure companies, analytics services, and cybersecurity providers that help us maintain platform operations may have limited access to technical data for operational purposes only.
• Business Transfer: If rmc88 undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the business assets, subject to notification to users.

5 Security and Data Protection

The security of your personal data is our top technical and operational priority. rmc88 implements multiple layers of security measures that meet the latest industry standards to protect your data from unauthorized access, modification, disclosure, or destruction.

• 256-bit SSL/TLS Encryption: All data transmitted between your browser or app and the rmc88 servers is encrypted using military-grade encryption protocols.
• Hashed Password Storage: Your account password is never stored in plain text — we use strong cryptographic hashing algorithms.
• Two-Factor Authentication (2FA): An additional security layer is available for all accounts to prevent unauthorized access even if your password is compromised.
• 24/7 Monitoring: Automated monitoring systems operate around the clock to detect any unusual login activity or intrusion attempts.
• Internal Access Controls: Only specifically authorised personnel may access sensitive user data, and every access is logged for audit purposes.
• Regular Security Audits: The rmc88 platform undergoes regular security assessments and penetration testing by independent third-party security experts.

While we take all reasonable steps to protect your data, no system in the world can guarantee 100% absolute security. If you suspect your account has been compromised, please contact our support team immediately.

6 Cookies, Tracking, and Similar Technologies

Rmc88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage cookie usage through your web browser settings. However, disabling essential cookies may affect certain features of the rmc88 platform. We recommend keeping essential cookies enabled for the best experience.

7 Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010, you have several enforceable rights regarding the personal data held by rmc88. We respect these rights and are committed to making them easy to exercise.

To exercise any of the above rights, please contact our privacy team via email [email protected] clearly stating the right you wish to exercise along with your account identification details.

8 Data Retention Period

Rmc88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to meet legal obligations. When data is no longer needed, it will be securely deleted or anonymised.

• Active Account Data: Retained throughout the active period of your account and for any additional period required by law following account closure.
• Financial Transaction Records: Retained for a minimum of seven (7) years in line with Malaysia's financial reporting and legal compliance requirements.
• KYC Documents: Retained for the duration of membership and for at least five (5) years after account closure for compliance purposes.
• Support Communication Logs: Retained for two (2) years for reference and dispute resolution purposes.
• Technical Data and System Logs: Retained for 12 months for security and technical diagnostic purposes.
• Cookie Data: Retained according to the duration specified for each cookie type as stated in Section 6.

9 Child Protection

The rmc88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we suspect or find that a user is under 18 years of age, we will immediately suspend the account in question and take the necessary steps to delete all related data as soon as possible.

10 Amendments to the Privacy Policy

Rmc88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements in how we protect your information.

You will be notified of any material amendments through:

• An in-account notification when you next log in.
• A notification email will be sent to your registered address at least seven (7) days before the amendment takes effect.
• Update the "Effective Date" at the top of this page.

Continued use of the rmc88 platform after the effective date of any amendment constitutes your acceptance of the updated policy. If you do not agree with the changes made, please contact us before the effective date to discuss your options.

11 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how rmc88 handles your personal data, our privacy team is ready to assist.

• The rmc88 privacy team operates during Malaysia business hours (GMT+8) from Monday to Friday.
• For privacy and data protection inquiries: [email protected]
• Please include "Privacy Inquiry" in your email subject line to help us respond faster.
• Official requests related to data access or correction will be responded to within 21 working days.